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This explains why most tech support lines SUCK
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georgia_tech_swagger Offline
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Post: #1
DUBAI (Reuters) - A 42-year-old United Arab Emirates man finally got his high school diploma after sitting for the exam 17 times, a local newspaper reported Wednesday.

The Gulf News said hospital worker Abdul Samad Moosa had repeatedly tried to pass the exam which students normally sit at the age of 17 or 18 -- and failed.

But this year, Moosa studied very hard and made the grade in English and mathematics to receive the certificate he coveted.

"Thank God," the paper quoted the father of five as saying. "I intend to go to university and want to specialize in IT."
09-18-2002 12:07 PM
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rocketfootball Offline

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Joined: Jun 2002
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I Root For: Toledo

Post: #2
OK. I work in management for a cable modem/ISP in the Technical Support area.

Did you know that a technical support job is considered the most stressful job there is? You hear the saying "going postal" all the time, but I think tech support reps are right behind the postal workers!

If you want to work on computers for a living, my advice is to go into web design or programming and stay away from tech support. Most techs get burned out within the first year in the job!
09-18-2002 12:13 PM
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